Welcome to Guest !
 
       IUP Publications
              (Since 1994)
Home About IUP Journals Books Archives Publication Ethics
     
  Subscriber Services   |   Feedback   |   Subscription Form
 
 
 
Login:
- - - - - - - - - - - - - - - - - -- - - - - - - - - - - -
-
   
 
Management

Effective Executive


March '11
Regular Features
  • Research Summary
  • Case Study
  • Viewpoint
  • Book Review
Articles
   
Price
(INR)
Buy
Leverage Your Resources to Achieve Sustainable Success : The Greatest Challenge
Setting up a Mentoring Program in an Organization : A Valuable Adddition
Mentoring in organizations: The changing landscape
24/7 Mentoring and Performance Support : New Demands
The Role of Trust in a World of Information and Knowledge : Context Patterns and Relationships
Coaching for Performance : A Conversation
Mentoring And Coaching : Tools Used by Organizations to Develop Human Capital
Building trust as an added value and as a competitiveness factor : The case of the CSR in M&A processes in the savings bank sector in Spain
The Moral of the Moment : Coaching Vs Mentoring: There's A Significant Difference
Select/Remove All    

Leverage Your Resources to Achieve Sustainable Success : The Greatest Challenge

-- Dan Coughlin

Don't think of achieving sustainable success as some outlandish, pie-in-the-sky wish. Instead, think of it as a process that has to be carefully watched over and executed with discipline. As you do that, you will steadily get better and better at achieving a result and then finding ways to equal or improve that result in the future.

Article Price : Rs.50

Setting up a Mentoring Program in an Organization : A Valuable Adddition

-- Stephanie Jones

Mentoring people creates a whole new environment in an organization. It gives the impression that the management team members are there to help employees get better and grow in their jobs, not just to get the benefit of each employee working for them rather than the competitors.

Article Price : Rs.50

Mentoring in organizations: The changing landscape

-- Ronald J Burke

Given the benefits of mentoring relationships, the support and encouragement is potentially important for both individuals and their organizations. Thus, every manager should be a mentor. All performance appraisals should evaluate the effectiveness of every manager's mentoring abilities and accomplishments.

Article Price : Rs.50

24/7 Mentoring and Performance Support : New Demands

-- Colin Coulson-Thomas

Performance support could be used to complement, supplement or replace traditional approaches to mentoring. It can take help that is provided to a few and make it available to large numbers of people, wherever they might be, and whenever assistance is required. Individual users can benefit from the advice of not just one experienced person, but many - if not a galaxy - of superstars.

Article Price : Rs.50

The Role of Trust in a World of Information and Knowledge : Context Patterns and Relationships

-- Alex and David Bennet

We should all strive to create and enjoy the pleasures of a trusting environment. However, a different reality often sets in and then we are faced with the challenge of creating a trusting environment by example, collaboration and empowerment, thereby demonstr-ating the power of a trusting organization. Ultimately, trust is a choice.

Article Price : Rs.50

Coaching for Performance : A Conversation

-- Terence R Traut

Entelechy's coaching model, when used consistently over time will result in a stronger employee-coach relationship, employees who can self-assess (and even coach themselves!), and increased productivity. While one-fifth of employees may not need coaching since they're already charged up about their work and confident in all of their abilities AND another fifth of employees are simply not ready for coaching since they're so disengaged from their work, coaching can be used to improve the productivity and morale of "the massive middle" of your employee base.

Article Price : Rs.50

Mentoring And Coaching : Tools Used by Organizations to Develop Human Capital

-- ISF Irudayaraj, Birjendu Gupta

Coaching and mentoring are tools used by organizations in the development of Human Capital. While the concept of mentoring originated few thousands of years ago, coaching is a relatively newer concept. While mentoring focuses on the overall development of a person, coaching focuses on task related performance enhancements. With the advancement in the body of knowledge, need for research has increased. This article discusses the concepts of mentoring and coaching, their similarities, differences and the likely impact in the development of human capital.

Article Price : Rs.50

Building trust as an added value and as a competitiveness factor : The case of the CSR in M&A processes in the savings bank sector in Spain

-- Christian Duarte Varela, José Ramón Sánchez - Galan

Companies are progressively investing in CSR as it is a powerful tool to build up trust. This article highlights Spanish financial sector over the past 20 years: important corporative movements in both Banks and the so called "Cajas de Ahorros". In Spain, there were eight main banks that dominate the financial market. In this situation, Banks became a powerful threat to Cajas de Ahorros. Therefore, Cajas de Ahorros had to compete against Banks by developing several processes mainly through mergers and acquisitions. In this sense, it is needed to consider how this process influences CSR in Cajas de Ahorros.

Article Price : Rs.50

The Moral of the Moment : Coaching Vs Mentoring: There's A Significant Difference

-- Rob L Jolles

Article Price : Rs.50
Search
 

  www
  IUP

Search
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Click here to upload your Article

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

more...

 
View Previous Issues
Effective Executive